1xbd Privacy Policy

1. Introduction

1xbd is a trusted online gaming and Sports Betting platform. We believe privacy is a fundamental right for every member. This privacy policy is designed to clearly explain what information we collect, how we collect it, and why.

1xbd's privacy policy is built in accordance with international data protection standards. Our goal is to keep your personal information fully secure and ensure it is never misused.

• This privacy policy applies to the 1xbd website, mobile app, and all associated services.
• We never share or sell your information to third parties without your consent.
• You will be notified in advance of any changes.

2. Information We Collect

1xbd collects certain information for specific purposes. Details are outlined below:

Information collected during registration:

• Full name and date of birth
• Email address and mobile number
• Residential address and country
• Identity verification documents (NID / Passport)

Information collected automatically while using the platform:

• IP Address & Device Information
• Browsing history and page visit data
• Gaming activity and transaction history
• Login time, session information, and location data

Payment-related information:

• Mobile banking account number (bKash / Nagad / Rocket)
• Deposit & withdrawal amounts and dates
• Transaction reference number

3. How We Use Your Information

1xbd uses your information only for necessary and legitimate purposes. We never use your data in ways that are irrelevant or unauthorized.

You can opt out of promotional messages at any time through our support team. However, important service-related communications will continue to be sent.

4. Who We Share Your Information With

1xbd never sells your personal information. However, limited data may be shared with trusted third parties in specific circumstances required to operate our services.

• Payment providers: Information required to verify and complete transactions.
• KYC Verification Services: Authorized verification agencies involved in the identity verification process.
• Law Enforcement Agencies: To meet legal obligations under government or court orders.
• Fraud Prevention Services: To detect and prevent suspicious activity.
• Technology partners: For the safe and reliable operation of the platform.

5. Cookies & Tracking Technologies

Cookies and similar technologies are used on the 1xbd platform to enhance your experience and ensure secure service delivery.

Cookies we use:

• Essential Cookies: Required to maintain login sessions and platform security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Helps analyze and improve platform performance.
• Security Cookies: Used to detect fraud and cyber attacks.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain features of the platform from functioning properly.

6. Data Security Measures

1xbd uses industry-leading security technology to keep your data safe. Our security team works around the clock to prevent any unauthorized access to your information.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Stored data is protected with AES-256 encryption.
• Two-factor authentication (2FA) is available on all accounts.
• Regular security audits and penetration testing are conducted on an ongoing basis.
• Automated alerts are sent when a suspicious login is detected.
• Staff access to data is strictly managed through role-based access controls.

7. Your Rights Over Your Information

Every 1xbd member has the following rights regarding their personal information:

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days of receipt.

8. Child & Minor Protection

1xbd's services are strictly for users aged 18 and above. We do not knowingly collect information from minors.

• Age verification is mandatory at the time of registration.
• If a user is suspected to be a minor, their account will be suspended immediately.
• Parents or guardians may raise a complaint regarding a minor's account.
• Any data found to belong to a minor will be deleted immediately.

9. Data Retention Period

1xbd retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

Once the designated retention period ends, data is securely deleted or anonymized. Certain data may be retained longer due to legal obligations.

10. Privacy Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact our dedicated privacy team:

• Email: [email protected]
• Live Chat: Live chat is available directly on the platform 24/7.
• Response time: We typically respond within 24–48 hours.